Shipping & Delivery Policy

We strive to deliver your security products safely and promptly across Kenya.

We currently deliver to all major towns and cities across Kenya, including:

For remote areas, please contact us to confirm delivery availability and additional charges.

Service Type	Processing Time	Delivery Time	Total Estimated Time
Standard Delivery	1-2 business days	1-3 business days	2-5 business days
Express Delivery	Same day	1-2 business days	1-2 business days
Nairobi Metro	Same day	1 business day	1-2 business days

Note: Processing time begins after order verification and payment confirmation. Delivery times may vary during holidays and peak seasons.

Our shipping costs are calculated based on:

We offer FLat Rate shipping which is our standard shippingfor Ksh 500

Exact shipping costs will be calculated and displayed during checkout before you complete your purchase.

Once your order is shipped, you will receive:

You can also track your order by logging into your account or contacting our customer service team.

Order Confirmation: You'll receive an order confirmation email immediately after purchase
Order Processing: We verify and prepare your order for shipment
Shipping Notification: You'll receive tracking information once shipped
Delivery: Our delivery team will contact you before delivery
Receipt & Inspection: Please inspect your package upon delivery

Delivery dates are estimates and not guaranteed
We are not responsible for delays caused by carriers or unforeseen circumstances
Someone must be available to receive the delivery
Please inspect packages for damage before accepting
Additional documentation may be required for certain areas

If you have any questions about our shipping policy or your order delivery:

This shipping policy is subject to change without prior notice. Last updated: April 7, 2026